- What is your return policy? What happens if I receive the wrong or defective product?
If you are not 100% satisfied with the quality of our products, please return it for a full refund or replacement. We accept returns for any unused items that were not discount ted or items that may be defective within 21 days of the ship date. Please contact NWD customer service to receive a refund or to obtain a return authorization.
How do I cancel my order?
Our distribution system is fully automated, once you have submitted your order, it is sent automatically to the warehouse for packing and shipping. Please contact customer service at 1-323-445-0818 to make any changes to your order.